Refund Policy
Last updated: January 20, 2026Because our products are digital, they cannot be returned. We have a strict refund policy centered around technical validity.
01Exceptional Circumstances
We may consider refund requests in exceptional cases, such as technical issues that we are unable to resolve or accidental duplicate purchases.
02Refund Request Process
To request a refund, please contact us at hello@themebase.co within 14 days of your purchase, providing your order details.
03Processing
Approved refunds will be processed via your original payment method. Please allow up to 7-10 business days for the credit to appear.