Support

Last updated: January 20, 2026

Need help with your theme or have a question about our services? We're here to help you build the best publication possible.

Email Support

For all technical, billing, or general inquiries, please email us directly. We typically respond within 24 hours.

hello@themebase.co

Help Center

Each theme comes with comprehensive documentation. Please check the theme's documentation page for setup instructions.

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Common Questions

Frequently Asked Questions

When will I get response?

We process support tickets from Monday to Friday. Most requests are handled within 24 hours.

Do you offer installation services?

Yes, we provide free installation support for all our premium themes to get you up and running quickly.

How do I access updates?

You can download the latest version of your theme anytime via the link sent to your email during purchase.